
eGain Corporation (EGAN) Q4 2026 Earnings Call Transcript
eGain Corporation is a software-as-a-service provider of customer engagement solutions in the United States, the United Kingdom, India, and internationally. The company is headquartered in Sunnyvale, California.
| Revenue (TTM) | $91.14M |
| Gross Profit (TTM) | $66.85M |
| EBITDA | $8.35M |
| Operating Margin | 4.87% |
| Return on Equity | 10.80% |
| Return on Assets | 3.36% |
| Revenue/Share (TTM) | $3.36 |
| Book Value | $3.33 |
| Price-to-Book | 2.13 |
| Price-to-Sales (TTM) | 1.68 |
| EV/Revenue | 1.367 |
| EV/EBITDA | 15.64 |
| Quarterly Earnings Growth (YoY) | -97.80% |
| Quarterly Revenue Growth (YoY) | -4.70% |
| Shares Outstanding | $26.17M |
| Float | $14.34M |
| % Insiders | 42.40% |
| % Institutions | 57.35% |
Volatility is currently expanding

eGain Corporation (EGAN) Q4 2026 Earnings Call Transcript

SUNNYVALE, Calif., Sept. 03, 2026 (GLOBE NEWSWIRE) -- eGain (Nasdaq: EGAN), a leading provider of AI-powered knowledge management and customer experience automation solutions, today announced financial results for its fiscal 2026 fourth quarter and full fiscal year ended June 30, 2026.

eGain Corporation remains a Hold ahead of earnings, with expectations aligned between management and analysts for a weak Q4 finish. EGAN's AI Knowledge Hub is driving 26% ARR growth and now comprises 64% of SaaS ARR, but legacy segments are flat or declining. Recent AI product launches expand EGAN's value proposition, yet operating expenses and bottom-line weakness temper enthusiasm.

eGain NASDAQ: EGAN said its AI Knowledge business represented roughly two-thirds of its SaaS annual recurring revenue through the third quarter of fiscal 2026, with AI Knowledge ARR growing about 26% year over year, as the company targets enterprise demand for governed knowledge systems supporting AI automation.

SUNNYVALE, Calif., Aug. 12, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leader in AI-powered knowledge management for customer service and a Leader in the inaugural Gartner® Magic Quadrant™ for Customer Service Knowledge Management Systems, today announced it has won two Bronze Stevie® Awards in The 23rd Annual International Business Awards® (IBAs), recognizing the eGain AI Knowledge Hub™ in the “AI for Customer Experience” category and eGain Composer™ in the “Customer Service Innovation of the Year” category.

SUNNYVALE, Calif., Aug. 03, 2026 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the AI knowledge platform company and a Leader in the inaugural Gartner® Magic Quadrant™ for Customer Service Knowledge Management Systems, will exhibit at Ai4 2026, August 4 to 6 at The Venetian in Las Vegas.

SUNNYVALE, Calif., July 30, 2026 (GLOBE NEWSWIRE) -- eGain (Nasdaq: EGAN), a leader in AI-powered knowledge management for customer service, today announced that management is scheduled to present at the Oppenheimer Virtual 29th Annual Technology, Internet & Communications Conference on Tuesday, August 11, 2026 at 10:15 am PT, with virtual one-on-one meetings with investors held throughout the conference.

SUNNYVALE, Calif., July 20, 2026 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the AI knowledge platform for customer service, today announced it has been named a Leader in the inaugural Gartner® Magic Quadrant™ for Knowledge Management Systems for Customer Service.

SUNNYVALE, Calif., June 23, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN) today announced the eGain AI Knowledge Suite for Healthcare, declaring an end to the fragmented, ungoverned knowledge that has kept healthcare AI from delivering on its promise.

eGain and Deloitte's joint report warns the Silver Tsunami could cost enterprises up to $9.6T—and gives leaders a five-step framework to capture knowledge
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