CRM

Salesforce Inc. (CRM) shares fell 2.5% on Thursday after KeyBanc downgraded the software company, citing concerns that its Agentforce artificial intelligence platform may take longer than expected to become a meaningful growth driver. The downgrade came despite Salesforce's strong position in enterprise software and follows the company's better-than-expected fiscal first-quarter results reported in late May.

KeyBanc downgraded Salesforce shares, citing doubts about the company's AI narrative.

Futures are trading mixed after another tough day across Wall Street, with all the major indices crushed early on, before the Nasdaq made a late-afternoon push to wind up just modestly higher at 25,870, up 0.20%.

KeyBanc analysts downgraded the software stock following checks and conversations with customers.

By July 8, Salesforce's (NYSE: CRM) 2026 market and business performance appears to have started getting reflected in the CRM stock price targets and ratings.

Salesforce (NYSE:CRM | CRM Price Prediction) and ServiceNow (NYSE:NOW) both just delivered results that reset the enterprise AI conversation.

SAN FRANCISCO & WASHINGTON--(BUSINESS WIRE)--Salesforce (NYSE: CRM), the #1 AI CRM, today announced that the U.S. Air Force 441st Vehicle Support Chain Operations Squadron (VSCOS) is now using Missionforce National Security to manage its $13.5 billion fleet of over 84,000 vehicles across nearly 389 locations. VSCOS manages the Air Force's vehicle fleet, helping ensure global mission readiness. Faced with the sunsetting of its legacy fleet management system, the 85-person squadron needed a scala.

CRM's Informatica integration boosts AI and data ARR, expanding Data 360 and Agentforce capabilities, and opening new cross-selling opportunities.

CRM's 5.8% pullback reflects broad software concerns, but Agentforce's growth, revenue acceleration and a discounted valuation support holding the stock.

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